Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Patternia mobile application (the “App”) and any related services we provide (together, the “Services”). The Services are provided by Patternia UG (haftungsbeschränkt) (“we”, “us”).

By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 18 years old to use the App. By using it, you confirm that you are 18 or older. We reserve the right to verify your age and to suspend or close accounts where this requirement is not met.

2. Your account

You need an account to use the App. You are responsible for keeping your login details secure and for any activity under your account. The information you provide when creating an account must be accurate and kept up to date.

3. What does the App do?

What the App does. The App helps you understand patterns in your wellbeing by organising and displaying information you log and data from connected health apps and devices. It presents observations and contextual statistics to help you make sense of your own data. The App is a wellness, journaling and self-tracking tool intended to support general lifestyle awareness and self-reflection.

What the App does not do. The App is not a medical device. It does not diagnose, treat, cure, prevent, predict, alleviate or monitor any disease or medical condition. Nothing the App shows you is medical advice. The App is not a substitute for consultation with a qualified healthcare professional. If you have concerns about your health, speak to a doctor.

The App is a wellness and self-tracking tool intended to support general lifestyle awareness. It is not intended for any medical purpose.

You acknowledge and accept this when you create your account.

4. Acceptable use

When using the App you agree not to:

• use the App for any unlawful purpose or in a way that could harm us, other users or any third party;
• attempt to access, reverse engineer, decompile or interfere with the App or its underlying systems;
• use automated tools to access the App or extract data from it;
• upload or transmit content that is false, misleading, harmful or infringes another person’s rights;
• share, sell or transfer your account to anyone else.

We may suspend or close your account if you breach these rules.

5. Your data and your content

You own the information and content you provide. By using the App, you grant us a limited licence to process that information solely to operate and provide the Services to you. How we handle your personal data is described separately in our Privacy Policy.

The App itself, including its design, code, content and algorithms, belongs to us. We grant you a personal, non-exclusive, non-transferable right to use the App for its intended purpose.

6. Third-party services

The App connects to third-party services such as Apple Health, Google Health Connect, and various wearable devices. Your use of those services is governed by their own terms, which you accept directly with them. We are not responsible for third-party services or for any data they process outside the App.

7. Availability

We aim to keep the App available and working as intended, but we do not guarantee uninterrupted access. We may update, change, suspend, or discontinue features at any time, and we may carry out maintenance that temporarily affects availability.

8. Disclaimers and liability

The App provides general wellness information and observations for your personal, non-medical use. It is not a medical device and does not provide medical advice, diagnosis, or treatment. The insights it shows are not a substitute for professional medical judgement, and you should not rely on them to make decisions about your health, including diagnosis, treatment, or medication (see Section 3). You are responsible for decisions you make based on the App.

Limitation of liability. To the extent permitted by German law, our liability is limited as follows:

• We are liable without limitation for damages arising from injury to life, body, or health caused by us or our representatives, and for damages caused intentionally or by gross negligence.
• For damages caused by simple negligence, we are liable only where we breach a material contractual obligation (an obligation the fulfilment of which is essential for the proper performance of the contract and on which you may reasonably rely). In such cases, our liability is limited to foreseeable damages typical for this type of contract.
• Any further liability is excluded. Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.

9. Termination

You can stop using the App and delete your account at any time through the App settings. We can suspend or close your account if you breach these Terms, if we are required to by law, or if we discontinue the Services. On account closure, your data will be handled as described in the Privacy Policy.

Deleting the App from your device does not close your account or cancel any subscription. To close your account and stop our processing of your data, you need to delete your account through the App settings.

10. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the App before they take effect. If you do not agree with the changes, you can stop using the App and close your account. The latest version is always available in the App.

11. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Germany. If you are a consumer resident in another EU member state, you also benefit from any mandatory consumer protection rules of that country.

Online dispute resolution. The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

The place of jurisdiction for disputes is Stuttgart, Germany, where this is legally permissible. Consumers retain the right to bring claims before the courts of their country of residence.

12. Final provisions

If any part of these Terms is found to be invalid or unenforceable, the rest will remain in effect. Our failure to enforce any right under these Terms is not a waiver of that right. You may not transfer your rights or obligations under these Terms without our prior written consent.

13. Contact

Questions about these Terms? Reach us at hello@patternia.com.

Patternia UG (haftungsbeschränkt), 73527 Schwäbisch Gmünd, Sieh dich für 4, Germany.

Company number: HRB 752669